Question: How does an employer go about using the Employee Assistance Program (EAP) to address an employee’s performance problems that may be related to issues outside of work? Answer: The employer should contact the Employee Assistance Program (EAP) directly and request a review of the process for making referrals. In general, during the implementation process, […]
By Elizabeth Kay Focused provider networks (aka skinny or narrow) are nothing new to the health insurance marketplace. Insurance carriers have been using different sized provider networks in their HMO and PPO portfolios for many years now. The concept is familiar to most of us. If you offer a smaller provider network, you can offer […]
by Mike Humphrey Communicating the value of benefits is an age-old dilemma further complicated now that many employers are making big plan changes to comply with the Patient Protection and Affordable Care Act (PPACA). As more and more employers move to high deductible health plans, making employees aware of how to use their benefits and […]