ConnectSource – Bridging the Business Process
Platforms – Our platforms are purposely chosen to provide different features and functions to meet the needs of all-sizes of employers. This allows brokers to identify current, future and unique needs of clients and to make sound recommendations to achieve their needs and unique desires today and into the future.
Connection – Our singlesource point of contact affords clients the ultimate connection experience. Each client is assigned a single point of contact eliminating the need to reiterate your specific needs and related issues. You will know who is going to answer your call. Your singlesource contact is familiar with you, your implementation and your service requirements and will be there from implementation forward. We know any company can get you connected, but to meet your needs with people who care, understand and solve your problems is unique and our employees bring that to you.
Expertise – ConnectSource employees are experts in benefit administration technology deployment and management. We understand each client is unique and manage each client with customized solutions to meet their needs. Each of our solutions is designed to be customized to meet your requirements:
- Client Demo
- Implementation Meeting
- Project Management
- Data Management
- On-Going Support
- Carrier Feeds and Error Reports
- Renewal Management and Migration
Service – ConnectSource employees understand frustration—we ease that frustration through proactively being an extension of your human resources. It is a relief to know we are here to guide you and assist you in completing the simplest and most difficult tasks.
Implementation – The ConnectSource goal is to give every client the ideal implementation experience. ConnectSource was created for just that reason. We are committed to minimal inconvenience for our clients and our clients can expect our expertise to guide them throughout the process knowing when there are complications the means to address them to full satisfaction of clients.
Relationships – ConnectSource being formed by benefit experts, knows the payroll vendors and HRIS providers and the capabilities of each and their ability of inter-functionality with various benefit platforms. We know what works and what does not and how to bring solutions to our clients that engage rather than create conflict when put together. ConnectSource can provide client’s access to The Call Center. Staffed year-round, employees with coverage inquiries and claim questions can ask trained Benefit Specialists for help with their benefit needs no matter which technology platform is being used.